Privacy policy

VHENY Diamonds respects your privacy. This policy explains what we collect when you use vheny.com or contact us, why we collect it, and the choices you have. We are based in Antwerp, Belgium, and we handle personal data in line with the EU General Data Protection Regulation (GDPR).

What we collect

We only collect what we need to serve you well:

• Details you give us — your name, e-mail, telephone and the content of any enquiry, appointment request or order you send us.
• Technical data — basic, anonymous information about how the site is used, to keep it fast and secure.

How we use it

We use your information to answer your enquiries, arrange viewings, fulfil orders and, only with your consent, to keep you informed about our stones and journal. We never sell your personal data.

Sharing

We share data only where it is necessary to serve you — for example with the insured couriers who deliver your order — and only to that extent. All partners are bound to protect it.

Cookies

We use a small number of essential cookies to make the site work. Any non-essential cookies are set only with your consent, and you may withdraw it at any time.

Your rights

Under the GDPR you may ask us to access, correct or erase your personal data, or to stop using it. To exercise any of these rights, write to us at info@vheny.com.

Contact

Questions about this policy? Reach us at info@vheny.com or by post at Hoveniersstraat 2, 2018 Antwerp, Belgium.